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Dealing With Employee Conflict: What to Do
July 18, 2019
Anyone who has ever witnessed an employee conflict, or been involved in one, knows how disruptive they can be to workplace productivity, collaboration, trust, and positivity.While some might argue that workplace competition is healthy, there’s a difference between employees who can collaborate effectively while also being a bit competitive with one another, and employees who can barely collaborate without a battle of egos.If you’re struggling with how to handle employee conflict, follow these...
4 Things You Should Do Immediately After an Argument at Work
July 08, 2019
Do you know what to do after you have an argument with a colleague at work?Generally, we try to be our best selves in the office. We endeavor to minimize conflict and interpersonal tension, avoid arguments and bite our tongues even when we disagree with what’s being said.Being able to manage our emotions in the workplace shows our co-workers that we can control how we act in challenging situations and that we’ve developed our Emotional Intelligence (EI) enough that we can listen and make...
What’s Missing in Higher Education Part II: Building Skills Through Engaged Learning
July 02, 2019
Today, EI ADVANTAGE co-founder Hayley Hesseln, PhD, B.Comm, CEC shares how her experiences in academia and as an Associate Professor at the University of Saskatchewan have influenced her understanding of the importance of “soft skills” like Emotional Intelligence, and what higher learning institutions can do to prepare the next generational workforce for success:Teaching and… Learning?I started teaching at the University of Montana in 1996 – it was my first academic job, and I was terrified. I...
What’s Missing in Higher Education?
June 27, 2019
Hayley Hesseln, PhD, B.Comm, CEC is the co-founder of EI ADVANTAGE, and is an Associate Professor at the University of Saskatchewan. Preparing students with the “soft skills” needed to succeed in the modern workplace is becoming more essential than ever, but are post-secondary institutions doing students a disservice by not developing attributes like Emotional Intelligence?Today, EI ADVANTAGE co-founder Hayley Hesseln, PhD, B.Comm, CEC shares how her experiences in academia and as an Associate...
Helping Employees Embrace Change
June 20, 2019
Making significant changes in an organization is never easy, but most business leaders know that the biggest challenge is often managing how employees adapt to new processes, tasks, and expectations.As their boss, it’s your responsibility to lead the change you’d like to see and to guide your workplace through times of extreme change and upheaval within the company. This is especially true in sectors like IT and engineering, where technological transformations need to be championed by leadership...
6 Ways to Manage a Difficult Team Using Emotional Intelligence
June 13, 2019
One of the most challenging things about being a leader in business is managing other people.Even though businesses are waking up to the fact that hiring for high emotional intelligence (EI) - that is, your ability to manage your emotions and be empathic - is essential in the modern workplace… that doesn’t always mean workplace teams are the most cohesive.The challenge of managing multiple different, passionate personalities is one of the reasons why emotional intelligence training is so...
6 Behavioural Changes You Can Make Today to Increase Your Emotional Intelligence
May 23, 2019
What’s the most important skill needed for a successful career and life? It’s not your IQ… it’s your EQ!Your Emotional Quotient is your Emotional Intelligence level, and according to research at the Harvard Business Review how you manage your own emotions and how well you can connect to others’ emotions, is twice as important as your IQ and technical abilities.In order to determine the best ways to develop one’s EQ the Institute of Health and Human Potential surveyed 12,000 people to determine...
Your EQ Toolkit: Six Ways to Increase Your Emotional Intelligence
May 16, 2019
The term “emotional intelligence” seems to be everywhere but for many, it can be a tricky concept to truly understand. How do you practice emotional intelligence? How can you cultivate your emotional quotient (EQ)?Our Emotional Intelligence Toolkit is a six-step guide to controlling your thoughts, managing stress and difficult emotions, improving your relationships, and following through on positive intentions. Following these steps can help you to: Better manage stress and anxiety Become...
IT Leaders: Champion Technological Transformation with Emotional Intelligence
May 06, 2019
Natasha Music, ACC, PMP is a compassionate leader and certified executive coach with over 20 years of IT leadership experience in both public and private sector organizations. She is an EI ADVANTAGE Associate, and practices coaching from her base in Victoria, BC.“Thrive on Change: Outside – In” - these words represent the key philosophy of the DXC Technology, the organization that I work for. Change is the only constant and to succeed in the digital era, organizations will need to leverage IT...
Hire Tomorrow’s Change Management Leaders, Today
April 22, 2019
No matter which industry your business serves, change is inevitable. From the launch of a new product, new competition, and even the introduction of new roles and team members, shifts in the business often means a change in the strategy that guides everyday decision-making within the organization.By hiring candidates who demonstrate high levels of emotional intelligence you can make sure that your new hires can manage change with grace and adapt to changing circumstances while staying positive...