10 Questions Employees Will Have About Change (and How to Answer Them)

July 17, 2023

Change is an inevitable part of any workplace, and it can be a source of stress, confusion, and uncertainty for many employees. 

In this post, we’ll be exploring 10 questions employees may have about change and how you can answer them in a thoughtful, empathetic, and informative way.

1. Why is this change happening?

Employees may feel frustrated or confused by a change if they don’t understand why it’s happening. To answer this question, it’s important to be transparent and honest.

Explain the reasons for the change and how it aligns with the company’s goals and objectives.

2. How will this change affect my job?

Employees may be worried that a change will negatively impact their job or responsibilities. 

Be clear about how the change will affect their day-to-day tasks, and provide reassurance that any necessary training or support will be provided.

3. How will this change affect the team?

Change can be disruptive to team dynamics, and employees may be concerned about how it will affect their relationships with colleagues. 

Be transparent about how the change will affect the team as a whole, and provide opportunities for team members to share their concerns and opinions.

4. When will this change take effect?

Employees may feel anxious about the timing of a change, especially if they’re not sure when it will take effect. 

Provide a clear timeline for the change, and communicate any necessary deadlines or milestones.

5. What are the benefits of this change?

Employees may be more willing to embrace a change if they understand the potential benefits. 

Highlight how the change will improve efficiency, productivity, or other key metrics, and be specific about how it will benefit the company as a whole.

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6. What are the risks of this change?

Employees may be hesitant to embrace a change if they perceive it as risky or uncertain. 

Be honest about any potential risks or challenges, and provide reassurance that the company plans to address them.

7. How can I contribute to this change?

Employees may feel more invested in a change if they feel like they have a role to play in its success. Provide opportunities for employees to offer feedback, suggestions, or ideas and be open to incorporating their input into the change process.

8. What resources or supports will be available?

Employees may feel overwhelmed by a change if they don’t feel like they have the resources or support they need to adapt. 

Be clear about what resources will be available, such as training or coaching, and provide reassurance that the company is committed to supporting employees through the change process.

9. What if I disagree with the change?

Employees may have concerns or objections to a change, and it’s important to create a culture where they feel comfortable expressing their views. 

Be open to hearing feedback, and provide opportunities for employees to share their concerns. Encourage respectful dialogue and be willing to make adjustments if necessary.

10. What happens next?

Employees may be unsure about what to expect after implementing a change. Be clear about the next steps, and provide ongoing communication and support as needed.

In conclusion, change can be a difficult and stressful process for employees, but it can also be an opportunity for growth and improvement with the right approach.

By answering employees’ questions thoughtfully, empathetically, and informally, you can help them feel more comfortable and confident during the change process. 

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